{"id":8524,"date":"2025-07-21T06:30:48","date_gmt":"2025-07-21T04:30:48","guid":{"rendered":"https:\/\/wc-shop.mycovital.de\/data-protection\/"},"modified":"2026-06-16T15:58:33","modified_gmt":"2026-06-16T13:58:33","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/wc-shop.mycovital.de\/en\/legal\/data-protection\/","title":{"rendered":"Data Protection"},"content":{"rendered":"\t\t
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Data protection declaration<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tUnless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise.
\n“Personal data” is any information relating to an identified or identifiable natural person.<\/span>
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\n\t\tServer log files<\/span><\/strong><\/div>\n\t
\n\t\tYou can use our websites without submitting personal data. <\/span><\/div>\n\t
\n\t\tEvery time our website is accessed, user data is transferred to us or our web hosts\/IT service providers by your internet browser and stored in server log files. This stored data includes for example the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.<\/span>
\n\t\t <\/div>\n<\/div>\nYour data may be transferred to third countries outside the European Union for which an adequacy decision has been made by the EU Commission.<\/span>
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\nContact<\/strong><\/em><\/span>
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\nResponsible person\/Data protection officer<\/strong>
\nContact us at any time. The person responsible for data processing is: <\/span>MycoVital Gesundheits GmbH, <\/span>Talweg 4, <\/span>63694 <\/span>Limeshain <\/span>Deutschland, <\/span>+49 6047 3791-221, <\/span>info@mycovital.de<\/span>
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\nYou can contact our data protection officers directly at: +49 6047 3791-221<\/span>
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\n\tProactive contact of the customer by e-mail<\/span><\/strong><\/div>\n
\n\tIf you make contact with us proactively via email, we shall collect your personal data (name, email address, message text) only to the extent provided by you. The purpose of the data processing is to handle and respond to your contact request.<\/span><\/div>\n
\n\tIf the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.<\/span><\/div>\n
\n\tIf the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.<\/em><\/strong><\/span><\/div>\n
\n\tWe will only use your email address to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.<\/span>
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\n\tCollection and processing when using the contact form <\/span><\/strong><\/div>\n
\n\tWhen you use the contact form we will only collect your personal data (name, email address, message text) in the scope provided by you. The data processing is for the purpose of making contact. <\/span>
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\n\t\tIf the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.<\/span><\/div>\n\tIf the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in handling and responding to your request. <\/span>In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.<\/em><\/strong>
\n\tWe will only use your email address to process your request. Finally your data will be deleted, unless you have agreed to further processing and use.<\/span>
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\n\tCollection and processing when using the cancellation button <\/span><\/strong><\/div>\n
\n\tIf you have entered into a contract via our website, we provide you with a cancellation function (cancellation button) through which you can submit your notice of cancellation immediately. <\/span><\/div>\n
\n\tWhen you use the cancellation function, we collect your personal data (name, email address, details identifying the contract or part of the contract you wish to withdraw from, and the time (date and time) of sending the notice of withdrawal) only to the extent that you have provided them. The purpose of this data processing is to provide you with the legally prescribed option to withdraw from your contract and to ensure the proper processing of your withdrawal. <\/span><\/div>\n
\n\tIf the contact relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR. Otherwise, data processing is carried out on the basis of Article 6(1)(c) of the GDPR, as we are legally obliged to provide you with a cancellation function on our website. <\/span><\/div>\n
\n\tWe use your email address solely for the purpose of processing your notice of withdrawal. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.<\/span>
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\n\tThe processing of your personal data serves the purpose of complying with the legal requirements for the design of the withdrawal function in a legally compliant manner and is carried out on the basis of Article 6(1)(c) of the GDPR. This data processing is also carried out on the basis of Article 6(1)(f) of the GDPR, based on our overriding legitimate interest in being able to provide you with a user-friendly withdrawal option.<\/span> In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR.<\/em><\/strong><\/div>\n
\n\t <\/div>\nCollection and processing when using the cancel button<\/span><\/strong>\n
\n\tIf you cancel a subscription contract concluded via our website using the legally required cancel button, we will process the data you enter in the confirmation form. When you use the cancel button, we collect your personal data (name, email address, your telephone number if applicable, details identifying the contract you wish to cancel, and the time (date and time) of sending the notice of cancellation) only to the extent that you provide it. The purpose of this data processing is to provide you with the legally prescribed option to cancel your continuing contractual relationship and to ensure the proper processing of your cancellation.<\/span><\/div>\n
\n\tIf the contact relates to a contract already concluded between you and us, this data processing is carried out on the basis of Article 6(1)(b) of the GDPR. Otherwise, data processing is carried out on the basis of Article 6(1)(c) of the GDPR, as we are legally obliged to provide you with a cancel button on our website.<\/span><\/div>\n
\n\tWe use your email address solely to process your notice of cancellation. Your data will subsequently be deleted in accordance with statutory retention periods, provided you have not consented to further processing and use.<\/span>
\n\t <\/div>\nUse of address validation from Endereco<\/strong>
\nWe use the address validation of the provider Endereco UG (haftungsbeschränkt) (Balthasar-Neumann-Str. 4b, 97236 Randersacker, Germany; "Endereco") on our website.
\nThe purpose of data processing is to check your entries in our address forms in real time for input and spelling errors and to complete any missing data. If data is entered incorrectly, alternative suggestions for correcting the data are displayed.
\nThe following information may be transmitted to Endereco and processed there: postal addresses (country, city, postcode, street, house number), e-mail address, telephone number.
\nYour personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a correct data basis for the fulfilment of our contractual obligations. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.<\/strong><\/em>
\nThe data is processed separately by the provider and is not merged with other data. It is deleted by the provider as soon as the status of the data entered has been determined, but at the latest after 30 days.
\nYou can find more information on Endereco’s privacy policy at: https:\/\/www.endereco.de\/datenschutzerklaerung\/<\/a>.<\/span>
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\nUse of address validation from Google Maps API<\/strong>
\nWe use the address validation of the provider Google (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland "Google") on our website.
\nThe purpose of data processing is to check your entries in our address forms in real time for input and spelling errors and to complete any missing data. If data is entered incorrectly, alternative suggestions for correcting the data are displayed. For this purpose, the address data you enter is transmitted to the provider, where it is stored and analysed.
\nAmong other things, the following information may be transmitted to Google and processed there: postal addresses (country, city, postcode, street, house number), e-mail address, telephone number.
\nYour data may also be transmitted to the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself in accordance with the TADPF and has thus undertaken to comply with European data protection principles.
\nYour personal data is processed on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in a correct data basis for the fulfilment of our contractual obligations. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.<\/strong><\/em>
\nThe data is processed separately by the provider and is not merged with other data. It is deleted by the provider as soon as the status of the data entered has been determined, but at the latest after 30 days.
\nFor more information on terms of use and data protection at Google, please visit: https:\/\/cloud.google.com\/maps-platform\/terms<\/a> or at https:\/\/www.google.de\/policies\/privacy\/<\/a>.<\/span>
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\n\tWhatsApp Business<\/strong><\/span><\/div>\n
\n\tIf you communicate with us via WhatsApp, we use the WhatsApp Business version of WhatsApp Ireland Limited for this (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “WhatsApp”). If you have your residence outside the European Economic Area, this service is provided by WhatsApp Inc. (1601 Willow Road, Menlo Park, CA 94025, USA).<\/span><\/div>\n
\n\tThe purpose of the data processing is to handle and respond to your contact request. For this purpose we collect and process your mobile phone number registered with WhatsApp and, if provided, your name and additional data to the extent provided by you. We use a mobile device for the service, the address book of which stores exclusively the data of users who have contacted us via WhatsApp. Disclosure of personal data to WhatsApp shall not take place unless you have already consented to this with respect to WhatsApp.<\/span><\/div>\n
\n\tYour data are transmitted by WhatsApp to servers of Meta Platforms Inc. in the USA. <\/span>
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\n\t\tYour data may be transferred to third countries such as the USA. For the USA, there is an adequacy decision of the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta Platforms Inc. has certified itself in accordance with the TADPF and has thus undertaken to comply with European data protection principles.<\/span><\/div>\n\tIf the initial contact serves to implement pre-contractual measures (e.g. consultation in the case of purchase interest, order creation) or concerns an agreement already concluded between you and us, this data processing takes place on the basis of Article 6(1)(b) GDPR.<\/span><\/div>\n
\n\tIf the initial contact occurs for other reasons, this data processing takes place on the basis of Article 6(1)(f) GDPR for the purposes of our overriding, legitimate interest in providing quick and easy communication as well as responding to your request. In this case, on grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you and carried out on the basis of Article 6(1)(f) GDPR.<\/strong><\/em><\/span><\/div>\n
\n\tWe will only use your personal data to process your request. Your data will subsequently be deleted in compliance with statutory retention periods, unless you have agreed to further processing and use.<\/span><\/div>\n
\n\tFor more information on terms of service and privacy when using WhatsApp, please visit https:\/\/www.whatsapp.com\/legal\/#terms-of-service<\/a> and https:\/\/www.whatsapp.com\/legal\/#privacy-policy<\/a>.<\/span>
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\nCustomer account      Orders      <\/strong><\/em><\/span>
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\n\tCustomer account<\/strong><\/span><\/div>\n
\n\tWhen you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.<\/span>
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\n\t\tCollection, processing, and transfer of personal data in orders<\/strong><\/span><\/div>\n\t
\n\t\tWhen you submit an order we only collect and use your personal data insofar as this is necessary for the fulfilment and handling of your order as well as processing of your queries. The provision of data is necessary for conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfilment of a contract with you. <\/span><\/div>\n\t
\n\t\tYour data will be shared, for example, with shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.<\/span>
\n\t\t <\/div>\n<\/div>\nYour data may be transferred to third countries outside the European Union for which an adequacy decision has been made by the EU Commission.<\/span>
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\n<\/em><\/strong><\/span> Evaluations      <\/em><\/strong><\/span> Advertising      <\/em><\/strong><\/span>
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\nData collection when you post a comment or a review<\/strong>
\nWhen you comment on\/review an article or post, we collect your personal data (name, email address, comment text) only in the scope provided by you. The processing serves to allow you to comment\/review and to display comments\/reviews.<\/span>
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\nBy submitting the comment\/review, you agree to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your personal data will then be deleted.<\/span>
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\nWhen your comment\/review is published <\/span>the name and email address you have entered<\/span>will be published.<\/span>
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\nOn submission of your comment\/review, your IP address will also be saved in order to prevent misuse of the comment or review function and to ensure the security of our IT systems. By submitting the comment\/review, you agree to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your IP address will then be deleted.<\/span>
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\nReview reminder<\/strong>
\nFollowing your order, we would like to ask you to review your purchase with us.
\nFor this purpose, we use your personal data (name, e-mail address, order information) independently of the contract processing in order to send you a review reminder by e-mail after an order has been placed, provided you have expressly consented to this.
\nProcessing will be carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time using the corresponding link in the email or by sending us a message, without affecting the legality of the processing carried out with your consent up to the withdrawal.<\/span>
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\n\tUse of your personal data for the sending of postal advertising<\/span><\/strong><\/div>\n
\n\tWe will use your personal data (name, address) that we have received in the process of the sale of goods or services to send you postal advertising, unless you have objected to this use. The provision of these data is necessary for conclusion of an agreement. Failure to provide it will prevent the conclusion of any agreement.<\/span><\/div>\n
\n\tThe processing will be carried out on the basis of Article 6(1)(f) GDPR for the purposes of our legitimate interest in direct advertising. You can object to this use of your address information at any time by contacting us.<\/em><\/strong> You will find the contact details for exercising your right to object in our imprint.<\/span>
\n\t <\/div>\nUse of the e-mail address for sending newsletters<\/strong>
\nWe use your e-mail address to send you information and offers by newsletter, provided you have expressly consented to this. The data processing serves the sole purpose of advertising. For this purpose, we process your e-mail address and any other data that you have voluntarily provided when registering for our newsletter.
\nThe processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by sending us a message. Your e-mail address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your email address in a blacklist to prevent you from receiving future newsletter emails from us. This storage takes place on the basis of Art. 6 para. 1 lit. f GDPR out of our and your legitimate interest in preventing the reuse of your e-mail address for sending our newsletter. You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.<\/strong><\/em><\/span>
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\n\tUse of your email address for mailing of direct marketing <\/span><\/strong><\/div>\n
\n\tWe use your email address, which we obtained in the course of selling a good or service, for the electronic transmission of marketing for our own goods or services which are similar to those you have already purchased from us, unless you have objected to this use. You must provide your email address in order to conclude a contract. Failure to provide it will prevent the conclusion of any contract. The processing will be carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in direct marketing. You can object to this use of your email address at any time by contacting us. You will find the contact details for exercising your right to object in our imprint.<\/strong><\/em> You can also use the link provided in the marketing email. This will not involve any costs other than transmission costs at basic tariffs.<\/span>
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\nShipping companies       Merchandise management      <\/strong><\/em><\/strong><\/em><\/strong><\/em><\/strong><\/span><\/em>
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\n\tForwarding of your email address to shipping companies for information on shipping status<\/span><\/strong><\/div>\n
\n\tWe forward your email address to the shipping company in the course of contractual processing, if you have explicitly agreed to this in the order process. The forwarding is for the purpose of informing you by email on the shipping status of your order. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us or the transport company without affecting the legality of the processing carried out with your consent up to the withdrawal.<\/span>
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\n\tUse of an external merchandise management system<\/span><\/strong><\/div>\n
\n\tWe use a merchandise management system in the course of order processing for the purposes of contractual processing. For this purpose your personal data as collected in the course of the order will be sent to<\/span><\/div>\nSage GmbH, Franklinstraße 61-63, 60486 Frankfurt am Main <\/span>
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\n Payment service providers      <\/strong><\/em><\/span><\/strong><\/em>
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\nThe use of PayPal Check-Out<\/strong>
\nWe use the PayPal Check-Out payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the payment service. With the selection and use of payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing is based on Art. 6 para. 1 lit. b DSGVO.
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\nCookies may be stored that enable your browser to be recognised. The resulting data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our legitimate interest in a customer-oriented range of varying payment methods. On grounds relating to your particular situation, you have the right to object at any time to this processing of personal data concerning you.<\/strong><\/em>
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\nCredit card via PayPal, direct debit via PayPal & "Pay later" via PayPal.<\/u>
\nFor individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay later" via PayPal, PayPal reserves the right, if necessary, to obtain credit information on the basis of mathematical-statistical methods using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a weighed decision on the establishment, implementation or termination of the contractual relationship. The credit information may include probability values (score values), which are calculated on the basis of scientifically recognized mathematical-statistical methods and in the calculation of which, among other things, address data are included. Your interests worthy of protection are taken into account in accordance with the statutory provisions. The data processing serves the purpose of credit assessment for a contract initiation. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO for our overriding legitimate interest in protecting against payment default when PayPal makes advance payments.
\nYou have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) (f) DSGVO for reasons arising from your particular situation by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method requested by you. Failure to provide it will result in the contract not being concluded with the payment method you have chosen.
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\nLocal third-party providers<\/u>
\nWhen paying via the payment method of a local third-party provider, the data required for payment processing is transmitted to PayPal. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO.  For the execution of this payment method, the data may then be forwarded by PayPal to the respective provider. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO. Local third-party providers may be, for example:<\/span>
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